2 Tips Toward Inspiring Top Talent & Infusing the Team

Inspiring today’s talent for future achievement remains a top priority for many organizations around the globe.  What separates the good from the great toward making appreciation more meaningful?   Quint Studor, named one of the “Top 100 Most Powerful People in Healthcare” by Modern Healthcare magazine for his work on institutional healthcare improvement offers two leadership tips:

• Say thank-you and place it in writing.  Sending a thank-you note to an employee who does an excellent job and/or contributes to delighting the customer goes along way in motivating employees and communicating their value to the organization.  People love receiving thank-you notes and receiving feedback.  Thank-you notes are cherished.  The best thank-you notes are:  authentic.  They reflect a handwritten, two or three sentence that is  specific to the contribution and reinforces the organization’s values and purpose. The most memorable? Send them to the employee’s home where it doesn’t collect with the stack of reports and memos at the office.  Or another alternative, is to write a thank-you to the employee’s spouse during peak work periods and overtime as a way to express appreciation for their understanding and support of the employee.
• Connect with employees –every day.  Whether it’s face-to-face or virtually; think of a doctor who makes daily rounds to check on patients.  Rounding provides an opportunity to communicate openly, building an emotional bank account with the team because it demonstrates that you care.  Finding out regularly what is going well, what are some of the challenges they face and the ideas they have to overcome them allows everyone to be connected and pro-active.

Infusing these 2 tips into your workplace will begin to provide immediate results.  If you’d like to receive more tips that helps your workplace move forward, we invite you to sign-up for our free newsletter Infusing Solutions @ Work.