
What are your strengths in practicing transparency across your organization?
Knowing the answer is key to understanding who you are as a company and how sustainable performance can be achieved within the network of complex relationships that is redefining the nature of work.
With an abundance of information at their fingertips, consumers have more choice and control over their experiences than ever before, opening the door to many more products and services.
The ability of this wealth of information to increase “customer personalization” raises expectations from customers and employees alike. Your organization’s level of transparency can impact both the quality of a customer’s experience and your employees’ ability to contribute really great work.
Reinventing transparency is key for forward-leading organizations as the nature of work continually changes due to customer and global market shifts, innovation, and a sharper understanding of information and the paths along which it flows.
As a leader, what does reinventing transparency mean to you? What can you do differently in areas such as sharing financial information, strategies, and goals with your workforce? Is this sufficient for tomorrow’s needs? Are your people practices reinforcing openness and honesty, or are employees carrying the heavy burden that comes when secrets have room to breed?
The world of work is changing at an exponential pace. As leaders, we can no longer expect that a workplace culture defined by rigid rules, tight policies, and innovation limited to a single department will be an appropriate response to shifting circumstances.
Customers need just-in-time responses and follow-up. Middle managers need the ability to make data-driven decisions that empower the organization to do the right thing at the right time. Members of a multigenerational workforce expect change and want to be included in the process. Remote workers need to know they can count on their colleagues and management to support their need for information, and access to experts within the company to accomplish great work.
While opening up our workplace and leadership to transparency may sound logical, some pitfalls are common as companies begin to embrace higher levels of accountability. Building a thriving workplace requires a leadership culture that can continually reinvent transparency in a way that honors your organization’s mission, vision, values, and people.
Tomorrow’s leaders must encourage open dialogue that can make working together in an interconnected workplace community a benefit to the company and its customers.
What are your thoughts regarding workplace transparency? Please share your comments below.
To learn more about ways you can enhance transparency and advance your workplace strategies further, contact us today or click here.
©2012 All rights reserved. Judy White, SPHR, GPHR, HCS is the founder and president of The Infusion Group™. A trusted partner in creating new possibilities in talent management and workplace culture design to have a meaningful impact on people, businesses, and society. How may we help you?
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